Table of Contents
Overview #
DnXT Suite is a web-based application that runs entirely in your browser — no desktop software installation is required. This guide covers the technical requirements for optimal performance.
Supported Browsers #
| Browser | Support Level | Notes |
|---|---|---|
| Google Chrome (latest) | Recommended | Best performance, all features fully tested |
| Microsoft Edge (Chromium) | Supported | Full compatibility (same engine as Chrome) |
| Mozilla Firefox (latest) | Supported | Full functionality, minor rendering differences possible |
| Apple Safari (latest) | Supported | Full functionality on macOS |
| Internet Explorer | Not Supported | IE is end-of-life. DnXT detects IE and may display limited functionality. |
Recommendation: For the best experience, use Google Chrome (version 100 or newer) with JavaScript enabled. Keep your browser updated to the latest version.
Hardware Requirements #
Minimum #
- Processor: Dual-core CPU, 2 GHz or faster
- Memory: 4 GB RAM
- Display: 1366 x 768 resolution
- Network: Broadband internet connection (5 Mbps+)
Recommended #
- Processor: Quad-core CPU, 2.5 GHz or faster
- Memory: 8 GB RAM or more
- Display: 1920 x 1080 (Full HD) or higher
- Network: Broadband internet connection (25 Mbps+)
Display Note: DnXT Suite is optimized for screens 1024px wide or larger. The interface will function on smaller screens but the split-panel TOC editor and multi-column tables work best on larger displays.
Operating Systems #
Since DnXT runs in a web browser, it works on any operating system that supports a compatible browser:
- Windows 10 or later
- macOS 12 (Monterey) or later
- Linux (Ubuntu 20.04+, Fedora 36+, or equivalent with Chrome/Firefox)
Network Requirements #
Connectivity #
DnXT Suite is hosted on Microsoft Azure cloud infrastructure. Users need:
- Stable internet connection to the DnXT application servers
- HTTPS (port 443) access to the application domain
- WebSocket support for real-time notifications (dossier sync progress)
Firewall and Proxy Considerations #
If your organization uses a corporate firewall or web proxy, ensure the following are allowed:
- Your DnXT application URL (e.g.,
https://your-company.dnxtsolutions.com) - CDN resources for jQuery, Font Awesome, Chart.js, and PDF.js (loaded from
code.jquery.com,cdnjs.cloudflare.com,cdn.jsdelivr.net) - WebSocket connections (used for sync progress notifications)
Browser Settings #
Ensure the following browser settings are configured for optimal DnXT functionality:
| Setting | Required | Why |
|---|---|---|
| JavaScript | Enabled | DnXT is a JavaScript application — it won’t function without JS |
| Cookies | Enabled | Used for session management and remember-me login |
| Session Storage | Enabled | DnXT uses sessionStorage to preserve your current page state |
| Pop-up Windows | Allowed for DnXT domain | Some features (Help, PDF viewer) open in new windows |
| File Downloads | Allowed | For exporting reports and downloading documents |
Document Format Support #
DnXT includes built-in viewers for common document formats. No additional software is needed:
| Format | Extension | Viewer |
|---|---|---|
| Built-in PDF viewer (powered by PDF.js) | ||
| Microsoft Word | .docx | Built-in Word viewer (powered by docx-preview) |
| Microsoft Excel | .xlsx, .xls | Built-in spreadsheet viewer (powered by SheetJS) |
| XML | .xml | Built-in XML viewer with syntax highlighting |
| Images | .png, .jpg, .gif, .svg | Built-in image viewer |
| Text | .txt, .csv | Built-in text viewer |
| SAS Transport | .xpt | Built-in XPT data viewer |
| Other formats | Various | Download-only (no in-browser preview) |
Troubleshooting #
The page is loading slowly #
- Check your internet connection speed
- Clear your browser cache and reload
- Try disabling browser extensions that might interfere
- Ensure you’re using a supported browser (Chrome recommended)
The interface looks broken or unstyled #
- Hard-refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac)
- Clear your browser cache — CSS files may be cached from an older version
- Ensure CDN resources aren’t blocked by your firewall or ad blocker
PDF files aren’t displaying #
- DnXT uses PDF.js for in-browser rendering — no plugins needed
- If PDFs don’t load, check that JavaScript is enabled
- Some very large PDFs (100+ pages) may take a moment to render
